Simple, Honest Pricing
No hidden fees, no surprises. Choose the engagement model that works best for your team.
One-Time Project
Perfect for specific tasks like audits, migrations, or setup projects with a clear scope.
- Fixed scope and timeline
- Detailed project documentation
- 30-day post-delivery support
- Knowledge transfer session
- No recurring commitment
Monthly Retainer
Ongoing infrastructure management, monitoring, and support with guaranteed response times.
- Dedicated engineering hours
- 24/7 monitoring included
- SLA-backed response times
- Monthly health reports
- Priority incident response
- Quarterly strategy reviews
Enterprise
Fully managed infrastructure with a dedicated team, custom SLAs, and strategic planning.
- Dedicated engineering team
- Custom SLA agreements
- On-call incident response
- Infrastructure roadmap planning
- Compliance and audit support
- Executive reporting dashboard
- Quarterly business reviews
Pricing FAQ
What's included in the free IT health check?
Our free health check covers a high-level review of your infrastructure, including server health, security posture, backup status, and monitoring coverage. You'll receive a summary report with key findings and recommendations.
How do retainer hours work?
Retainer hours are allocated monthly. Unused hours don't roll over, but we provide detailed time tracking so you always know how your hours are being used.
Can I switch between plans?
Absolutely. You can upgrade, downgrade, or switch between engagement models at any time.
Do you offer emergency support?
Yes. All retainer clients get priority incident response. For non-retainer clients, we offer emergency support at a premium rate.
Do you work with companies outside Moldova?
Yes. While based in Chișinău, we serve clients across Romania and the EU. Services are delivered remotely via secure connections. We work in Romanian, Russian, and English. For EU clients, all data processing stays within the European Union.
How quickly can you respond to incidents?
Response times depend on your plan. Monthly retainer clients get guaranteed SLA response times: typically 15 minutes for critical incidents during business hours and 1 hour 24/7. Enterprise clients get dedicated on-call engineering support.
What certifications does your team hold?
Our engineers hold AWS Solutions Architect, Google Cloud Professional, OSCP (Offensive Security), CKA (Kubernetes Administrator), and Terraform Associate certifications. We continuously invest in training and certification.
How do you compare to hiring an in-house DevOps engineer?
A senior DevOps engineer in the EU costs €60,000-90,000/year plus taxes and training. Our monthly retainer (from €1,500/month = €18,000/year) gives access to a team of specialists — security, DevOps, cloud. No single point of failure, plus 24/7 coverage that one person cannot provide.
Not Sure Which Plan Fits?
Let's discuss your needs. We'll recommend the best engagement model for your situation — no pressure.