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WebDirect
DevOps as a Service

DevOps as a Service — Your Engineering Team, Without the Hiring Overhead

Not every company needs a full-time DevOps department — but every growing company needs DevOps expertise. WebDirect provides DevOps as a Service: a fully managed team of certified engineers handling your CI/CD, infrastructure, monitoring, and security at a fraction of in-house hiring costs. Based in Moldova's IT Park, we serve clients across Romania, the EU, and beyond.

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What is DevOps as a Service?

DevOps as a Service (DaaS) is a managed service model where a dedicated team of external DevOps engineers takes ownership of your CI/CD pipelines, cloud infrastructure, monitoring, security, and operational reliability. Unlike hiring individual contractors, DaaS provides a full-spectrum team with AWS, GCP, Kubernetes, and security expertise — available on a retainer basis with defined SLAs. Central and Eastern Europe has 55,500+ DevOps engineers; European DevOps consultancies typically charge €50–120/hour. Moldova-based WebDirect offers enterprise-grade capability at rates that reflect our IT Park's 7% flat tax environment.

Why Outsource DevOps?

Cost: Team vs. Retainer

A 3-person in-house DevOps team in the EU costs €12,000–18,000+/month. WebDirect's DaaS starts at €2,500/month — covering CI/CD, IaC, monitoring, and on-call support.

Speed: 1 Week vs. 3 Months

Hiring, onboarding, and upskilling an in-house engineer takes 2–4 months. Our onboarding takes one week.

Breadth: Team vs. One Person

One DevOps hire brings one skill set. Our team brings AWS architects, Kubernetes specialists, OSCP-certified security engineers, and SRE expertise — all included.

Continuity: No Single Point of Failure

If your only DevOps engineer quits, everything stops. Our team-based model includes documentation, runbooks, and knowledge sharing — your infrastructure knowledge never walks out the door.

24/7 Coverage Without Burnout

A single engineer cannot provide genuine 24/7 on-call support. Our rotation model delivers real round-the-clock incident response without burning out your staff.

Moldova IT Park Economics

Moldova IT Park reached $1 billion turnover in 2025, hosting 2,725 companies. Our 7% flat tax translates directly into competitive rates for EU clients, with 88.5% of our work serving international clients.

How DevOps as a Service Works

01

Infrastructure Audit (Week 1)

We map your current state: servers, pipelines, cloud accounts, monitoring, security posture, and documentation gaps. Deliverable: assessment report with priorities.

02

Onboarding & Quick Wins (Weeks 2–3)

Access setup, monitoring baseline, critical security fixes, and documentation. You see value within the first two weeks.

03

Foundation Building (Month 1–2)

CI/CD pipelines, IaC for existing infrastructure, alerting rules with SLOs, and security hardening. Your infrastructure becomes reproducible and observable.

04

Ongoing Operations

Regular maintenance, deployments, incident response, cost optimization, and quarterly infrastructure reviews. We integrate with your Slack, Jira, or PagerDuty.

05

Scale & Evolve

As your product grows, we scale the infrastructure with you — Kubernetes for container orchestration, multi-region for resilience, FinOps for cost control.

Technologies We Use

AWSGoogle Cloud PlatformKubernetesTerraformDockerGitLab CIGitHub ActionsPrometheusGrafanaAnsible

Frequently Asked Questions

What is DevOps as a Service and how is it different from hiring a DevOps engineer?
DevOps as a Service provides a full team of engineers with complementary specializations — cloud architecture, Kubernetes, security, and SRE — on a retainer basis. Hiring one engineer gives you one person's skill set, one timezone, and no coverage when they are sick or on vacation. DaaS gives you a team with breadth of expertise, documented processes, and genuine 24/7 capability.
What does a typical DevOps as a Service engagement look like?
We start with a one-week audit of your infrastructure, then a two-week onboarding phase to address critical gaps. From month 2, we operate in a steady-state mode: managing CI/CD, responding to incidents, handling deployments, and reporting monthly. We communicate via Slack, email, or your existing tools.
How much does DevOps as a Service cost?
Our Starter plan (monitoring, basic maintenance, monthly reporting) starts from €1,500/month. Professional (CI/CD, IaC, weekly maintenance, Slack support) from €3,000/month. Enterprise (full 24/7 managed DevOps with dedicated engineers) is custom-priced. All plans include monthly reports and quarterly reviews.
Can we scale the team up or down as our needs change?
Yes. Our engagement model is flexible. You can increase hours during a major migration, reduce during a quiet period, or pause and resume as needed. We work on monthly retainers without long-term lock-in.
What SLAs do you provide?
Response times depend on your plan: Starter gets next-business-day response, Professional gets 4-hour response during business hours, Enterprise gets 15-minute response for critical incidents 24/7. All SLAs are documented in the service agreement.
Why choose a Moldova-based DevOps team?
Moldova's IT Park regime offers a 7% flat tax — one of the lowest in Europe — enabling us to provide competitive rates while maintaining EU-standard quality and compliance. We work in UTC+2/UTC+3, speak Romanian, Russian, and English, and have served clients across the EU since 2013. The Moldova IT Park reached $1 billion turnover in 2025, confirming its position as a serious nearshore destination.
How do you handle communication across time zones?
We operate in EU timezone (UTC+2/UTC+3) and overlap with virtually all Western European business hours. We use Slack, Telegram, email, and video calls. For critical incidents, we have on-call engineers available 24/7 on Enterprise plans regardless of time zone.

Why WebDirect

AWS & GCP Certified Architects
Our engineers hold professional certifications from AWS and GCP, backed by hands-on experience designing infrastructure for 100+ production deployments.
OSCP-Certified Security Team
Our OSCP-certified penetration tester thinks like a real attacker — identifying vulnerabilities before criminals do, with manual testing beyond automated scans.
Moldova IT Park — 7% Tax Advantage
As a Moldova IT Park resident, we operate under a 7% flat tax regime — one of the lowest in Europe — delivering enterprise-grade engineering at competitive rates.
EU Timezone & Trilingual Team
We work in UTC+2/UTC+3 and communicate in Romanian, Russian, and English — understating the unique needs of businesses across Moldova, Romania, and the EU.

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