Basic Incident Response Plan
Documented incident response procedures for malware, data breach, and service outage scenarios.
Written incident response plan covering malware infection, data breach, ransomware, and service outage. Includes communication templates, escalation matrix, and 30-day tabletop drill. Delivered in 12–16 hours.
What you get
- Incident classification matrix
- Response playbooks for top 5 scenarios
- Escalation contacts and communication templates
- Post-incident review template
- Tabletop exercise facilitation
How we work
We review your environment, existing config, and requirements. Define exact scope.
Configuration, setup, and integration according to agreed scope.
Verify that everything works as expected across scenarios.
Documentation, admin credentials, walkthrough session with your team.
5 business days of included support after delivery. Optional ongoing tier available.
Tools we use
What we need from you
- Key stakeholders identified
- Existing IT asset inventory (or we build one)
Within scope
- ✓IR playbook document (roles, escalation, contacts)
- ✓Incident classification matrix
- ✓1-hour tabletop exercise with team
- ✓Document storage in your wiki/Confluence
Outside scope (additional cost)
- ✕Security tooling procurement
- ✕Actual incident handling or forensics
- ✕Regulatory breach filings
- ✕Penetration testing (separate service)
Frequently asked questions
Is this enough for GDPR compliance?
This is a foundation. GDPR requires a 72-hour breach notification procedure, which is included in our breach playbook. For full GDPR DPA compliance, see our GDPR services.
Related services
EDR / Antivirus (Microsoft Defender for Business or Bitdefender)
Deploy and configure EDR solution across all workstations with central management dashboard.
Backup Recovery Testing
Verify that your backups actually work — restore test from each backup source.
On-Call Alerting in Messenger
Route critical alerts from monitoring to Telegram, Slack, or PagerDuty with on-call rotation.
